In this lesson, you’ll learn essential troubleshooting and support tips to ensure a smooth Diagnocat experience.
Key Points:
- Basic Troubleshooting:
- Refresh the page using the reload button on the top left corner of your screen.
- Ensure you have a stable internet connection.
- Accessing Support:
- Click the ‘Support’ button to send a message detailing your issue.
- Our support team can provide virtual assistance by logging into your system remotely.
- Support Bubble:
- The support bubble is movable, allowing you to drag it anywhere on the screen for convenience.
- Additional Support Options:
- Reach out to our customer support team via email at cs@diagnocat.com for further assistance.
By the end of this lesson, you’ll be equipped with the knowledge to troubleshoot common issues and access support when needed.